Desktop Support
Is your System Consistent, Reliable and Affordable? If NOT, let us mind your IT requirements. We provide Proactive hassel free IT Support for SME's with between 5 and 100 Users!
- Pro-active IT Support model.
- Automated call logging.
- General workstation maintenance.
- General workstation user support.
- Troubleshooting problems on the workstation.
- Upgrade and install workstation equipment and software as requested.
- Data Recovery.
- Apply software updates and service patches.
- Complex fault finding and troubleshooting.
- Update of virus definitions. (Subject to correct licensing)
- Removal of non-required applications. (If requested)
- Optimisation of workstation performance.
- Workstation standardisation throughout organisation.
- Re-Installation of workstation software, following hardware repair or replacement.
- Asset management.
| Product Code | Description | Price Excl VAT |
| Desktop Support Adhoc | ||
| DTADHOCCO | Desktop Adhoc Support - Call Out to Site | R 150.00 |
| DT-ADHOCSUP | Desktop Adhoc Support - Per hour Rate | R 400.00 |
| Desktop Support - Contract (4hrs response) | ||
| DT-CON5HRS4 | Desktop Contract Support - 5 hours onsite (4Hours response) | R 1,750.00 |
| DT-CON10HRS4 | Desktop Contract Support - 10 hours onsite (4Hours response) | R 3,250.00 |
| DT-CON20HRS4 | Desktop Contract Support - 20 hours onsite (4Hours response) | R 6,000.00 |
| Desktop Support - Contract (8hrs response) | ||
| DT-CON5HRS8 | Desktop Contract Support - 5 hours onsite (8Hours response) | R 1,625.00 |
| DT-CON10HRS8 | Desktop Contract Support - 10 hours onsite (8Hours response) | R 3,000.00 |
| DT-CON20HRS8 | Desktop Contract Support - 20 hours onsite (8Hours response) | R 5,500.00 |
| Remote Desktop Support only (4hrs response) |
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| RM-Unli01 | Remote desktop support - unlimited support per month (4 Hours) per PC | R 125.00 |
